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Known issues - have you noticed the improvement?

hartti | 19 December, 2006 04:30

In early September I wrote about tackling the known issue documentation.  If someone does not remember, the known issue notes and solution documents can be found in the Forum Nokia Technical Library.

 

Since then there has been a number of conference calls (twice a month - I have not attended all, though) going through one known issue after another known issue. Before the meetings I have spent numerous hours writing myself a number of these documents using discussion boards, internal error databases, and firmware release notes as source material. I have also spent time testing the specific behavior on a number of devices.

 

Of course, in the process we have found a number of serious issues (like the one about post-dial DTMF tones, mentioned in the blog post linked above), which is a humbling experience. I hope that providing more accurate information about the intricacies of Nokia's devices, you developers have easier time to create successful applications.

 

During the second half of this year, in my opinion, we have made a good progress on making this part of the documentation offering more complete and more helpful to the developer. But that's only my view. Do you have any feedback or opinions to us on how we have fared?

 
 

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