Without wanting to go into the specifics of different test houses, one general recommendation I saw mentioned once in a Symbian presentation which still very much holds true, is the following: (paraphrasing)

"Prefer to choose a test house near your own timezone."

Unfortunately, this is quite an important factor, because even in the best of cases of a straightforward "pass", there will be quite a few interactions between you and the test house, and depending on the relative time when e-mails are responded to, each of these can easily add a day of simply waiting for the other side:

- Test house makes quotation
- Developer accepts quotation, and gets payment instructions
- Devloper makes payment
- Test house waits for payment
- (if something goes wrong...) Test house and developer chase up payment
- Actual testing takes place
- Test house sends report
- (if needed) Developer asks for clarification on failures, Test house replies
- (if needed) Developer sends waiver request
- (if needed) Test house contacts Nokia or Symbian to clarify
- (occasionally) Certificate problems prevent signing of application, e.g. because Distinguished Name is missing "City" field
- (if certificate failed) Developer contacts Verisign and gets new certificate
- Application is signed (or rejected)
- Developer downloads application

This is not as far fetched as it sounds - each of these has happened to me at last once. If you look at the case of embedde SIS files, where you need to submit twice, you can see how this easily becomes something that can easily drag on for several additional days.

[In reality, it is not quite as scary as this, because you often have a few hours of overlap to exchange a few mails per day very early or very late. Also I found test houses to be generally quite reasonable about not insisting on following the process "by the letter", especially if they know you from previous projects...]

So for this reason, all other things being equal, the geographic location of the testing house does indeed play a significant role, and may require a great deal of discipline in responding to e-mails and being proactive about possible issues on both sides - if in doubt, ask for clarification immediately, rather than waiting another day for the other side to hopefully do what you think it does...

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Michael
[url="http://foreclosures.gov-auctions.org"]foreclosures[/url]

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bula143
Foreclosed Homes